Arden J.

Very disatisfied with paying a high premium cost for over night delivery. I still have not received this product and may not be delivered until sometime next week. Yes, I did speak with one of their "Customer Care" persons and not once was I offered a shipping refund. Her attitude was an "Oh well...". Should have gone with the free shipping and handling and probably would receive the package the same delivery date. Despite wanting the items, I will refuse delivery and have the items returned to JTV. From this point forward I will use a different shopping network and severe all ties with JTV. I refuse to do ANY business with them!