We’re in this together! Stay safe with our COVID-19 guide

View
×

Travis B.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Education

Member since November 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    41

Review Distribution

1 Review by Travis

11/30/20

From the orders i've placed the assignments I've received have been good for the most part. There was only one paper out of four that was not well written at all but otherwise all the others have surpassed my expectations. The VIP service is a good choice as their customer service has been excellent for the most part.

There were a series of orders, however, which I had a terrible experience with. One order in particular was one which I feel as though I was charged far too much for a simple editing/revision of an assignment from a previous order ($132 USD). I ended up paying nearly $700 USD in total for a single second year university paper for three orders regarding this paper. In the most recent editing/revision order, it took the support team nearly four days for them to find me a writer who would do the work for less money than they were requesting (an additional $162 USD), despite me repeatedly asking the support team to find for me a low to medium level writer instead of a "top" level writer to edit the assignment, plus allowing 4 extra days for the assignment to be completed than I stated in the original order which could have also contributed to a reduction in additional cost they were asking for. After four days of failing to find such a writer (when typically they find you a writer is found within hours) I had no choice but to pay the $162 they were asking for in the first place as I couldn't afford to lose more time, so I ended up paying far too much and losing four days worth of time as well all for editing a paper they didn't get right the first time. All I was given in that order as compensation was a 10% off coupon, which was for another issue i had with the order as well - a 35% coupon code that did not work when initially placing the order, that I had to argue with them for days to get -this was not not pertaining to the writer issue. If a PaperHelp employee reads this, I am referring to orders: #332297406 - the problematic revision/editing order, #329914234 - the original order I had to create a new order for to be revised, and order #329914907 - the order mentioned earlier that was a second version of this paper I opted to pay for, that was not written well at all. Despite my repeated requests for compensation, their support team on the last revision/editing order kept denying providing any, making me consider looking into other paper writing services who will treat customers better and don't leave an impression of greed and that they only care about charging as much money as possible from the customer, as in this situation I felt as though they were set on forcing me into paying the original additional amount, lying and not even trying to find another writer who would do the work for less money.

Other than the terrible experience with that one paper, my other orders and experiences with VIP support, writers, and the finished assignments I've received have been excellent so far. In the good experiences I've had I've always had my assignments completed and given to me far before the deadline I requested. Although I do have a hunch that this might be a ploy to get more money out of people, but it may just be them making sure nothing is left until the last minute to be completed by the writers, but don't even think about asking for money back if you want to extend the due date you originally requested, you won't get that money back no matter how much more time you give them. Some writers are very courteous and amazing, others seem greedy and/or lazy. How your order turns out really is hit or miss, but thankfully I've mostly had great experiences.

I would continue to use their service for the writers I've had great experiences with and noted their ID, and for papers that I have lots of time to have completed before submission is due so the cost will be low. Overall, PaperHelp is a great service to use if you have the money to spare and need an assignment in a pinch, have lots of time before the assignment is due, and if the assignment you are requesting is not too complex. If it is complex, make sure you have extra money to give them if they request it after placing the order and/or and extra sources/help to provide for the writers so they can complete the assignment properly.

All in all, for the most part they have helped me out a lot tremendously, but at times can be greedy in the amount they demand. I would and have recommended their services to friends who have had mostly positive experiences with their orders, but I will also be looking at reviews for other paper writing services. However, PaperHelp has helped me out tremendously in the past, and I will continue to use and recommend their services and certain writers I've had good experiences with for now.

UPDATE: As stated, PaperHelp's service did kindly offer me a discount code of 35% off to use on a future order. I have continued to use their services and have had great experiences so far. I would recommend anyone to give them a try.

Tip for consumers:
PaperHelp is a great service to use if you have the money to spare and need an assignment in a pinch, have lots of time before the assignment is due, and if the assignment you are requesting is not too complex. If it is complex, make sure you have extra money to give them if they request it after placing the order and/or and extra sources/help to provide for the writers so they can complete the assignment properly. VIP customer service is also a great add-on, the others are mostly useless.

Service
Value
Quality
aland36
Alan D. – Paperhelp.org Rep

Hello Travis,

Thank you for your feedback. We are sorry to hear that our service did not meet your expectations. Our writers are chosen on the competitive basis only and we can assure you that your academic is one of our most proficient experts in the chosen area. Unfortunately, mistakes happen to all of us and we appreciate your patience and understanding of the matter.
As an apology for the issue, we would like to grant you a 35% discount that can be applied on your nearest order with us. Please, contact our Support Team before the payment and we will be happy to apply the discount for you. We look forward to helping you in future.

Kind regards
Alan, Customer Care Manager

Travis hasn’t received any votes.

Travis hasn’t received any thanks yous.

Travis doesn’t have any fans yet.

Travis isn’t following anybody yet.

Similar Reviewers on Sitejabber

gregoryp311
3/3/21

So far so good.

alexx158
3/3/21

It was good