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Experience: Clothing & Fashion

Member since October 2020

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1 Review by AR

I ordered a costume from this site and I could choose from 5-7 day shipping or 2-4 day shipping. My receipt stated most orders ship within 24 hours and an email stating it was shipped with a tracking number would be sent. After 5 days I emailed them and stated I paid for 2-4 shipping and could they provide and update. I received a terse reply that it had been sent an at the end, in its own paragraph, "You did NOT pay for expedited shipping". And left it at that. I never stated I paid for expedited shipping, just 2-4 day. Even if I had stated that, it is rude to respond in all caps that I did NOT do something (that I didn't claim to have done)

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