I have now made 3 purchases in which I was supposed to get a significant amount on cash back and was never credited the amount, even after emailing repeatedly regarding these purchases. The last large purchase was on black friday for a TV and computer purchased through Dell Consumer at 12% cash back. That would make the cash back around $80. However, I keep getting different answers when I email regarding this purchase. This coincides with how they dealt with a hotel reservation last year in which I supposed to receive about $14 cash back and then my very last purchase on Amazon which touted 5.5% cash back on a Kindle Fire tablet purchase. Now ebates lists that purchase as ineligible for cash back. So apparently if I use it to get about 80 cents in cash back, I'm fine, but anything over $10, and they must have a process in place to make it almost impossible for the consumer to actually get that amount. So I definitely see Ebates as a scam now. Enjoy stealing my cash back from Dell - I will no longer be using Ebates and I'm going to make sure everyone I've referred knows not to use ebates anymore. Which won't be hard given how many people that I did refer that complained to me about the same issues.