I ordered and requested and paid for 3 days express delivery, after the order was processed the estimated delivery was 7 days after the approval, however i had to the footwork and contact them and ask for a refund of the express shipping, they are the slowest to respond to email and they are horrible to focus on the problem you are trying to get help with, finally after numeous emails i was credited back the 3 days express shipping charge that they try to scam me for. I also ordered the strawberry Daqui cake and it was HORRIBLE, i ordered the rum balls and it was the same they dont have real rum and it says in the catalog it suppose to have nuts included and they dont