A. Q.

I placed an order in April 16 2021 for 13 pieces. They were all in stock at the time. It is basically a month later and today I saw that 10 items were finally processed and shipped. 3 items are on backorder?! They were available a month ago?! Took this long to process? Of course it will probably take another month to receive. After waiting this long they should have been overnighted or fast shipped. I emailed them to get status and first time was automated mail with no info. Second email I was stern and they replied with delay in shipping due to pandemic. Really.? I waited another week and emailed to no reply. I finally emailed them with threats of contacting the Better Business Bureau and the next day my order was processed. Unacceptable. Disgusted. I won't ever shop or order with them or their affiliated companies. Horrible service and shipping. I pray I have no issues with my order so I don't have to deal with return or credits. Oh and don't try calling them... always not available. Bye you lost a customer.