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Member since November 2017

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2 Reviews by Apurva

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Thule.com

Thule

11/30/17

Very dissatisfied with order fulfilling by Thule.

2 of 5 items ordered online were never delivered. Contacted Kibo customer support; they never responded and even closed the support ticket after a few days, with no resolution. Neither a refund nor the parts arriving! It has now been a month since the order, with no resolution in sight.

Re Thule order #25800264:
I received only 3 out of 5 items ordered. The following 2 items are missing:
Axle Mounted Hitch Cup - Main Body (Part #: 50103033)
Cycling Flag - Thule Logo (Part #: 50191802)

KIBO

KIBO

11/30/17

Very dissatisfied with order fulfilling by Kibo.

I made an online purchase from Thule, which uses Kibo to process orders. 2 of 5 items ordered online were never delivered. Contacted Kibo customer support; they never responded and even closed the support ticket after a few days, with no resolution. Neither a refund nor the parts arriving! It has now been a month since the order, with no resolution in sight.

Re Thule order #25800264:
I received only 3 out of 5 items ordered. The following 2 items are missing:
Axle Mounted Hitch Cup - Main Body (Part #: 50103033)
Cycling Flag - Thule Logo (Part #: 50191802)

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