I ordered over $150 in products that I didn't receive. I emailed customer care requesting a refund and they took a long time to respond. They still haven't issued my refund but decided to close my file and decided the matter was taken care of satisfactorily. By not issuing my requested refund? The products were bought in Feb. And it's now May. Repeated follow up emails have gone ignored. Don't give this company your money; you may not get your product or your money back!