April B.

I ordered a T-shirt for my son's birthday on September 7th of this month and so far have not heard from them or received my item. It is now the 28th. I messaged this company through their page as well as through email on the 19th and so far I have not received a response or refund as I asked. I was charged for the item immediately. I am very annoyed with their lack of communication.

I decided to buy online rather than going to the mall because it seems like the personnel at my local Shiekh Shoes store, are always annoyed and disinterested in assisting customers. The last time I walked in, the girl that was there had an apathetic expression an didn't even bother to say hello. I waited a few to see if she would offer assistance at all since I was the only customer. NOPE. So I left.
Ordering online was almost as impersonal as going to the store. I ordered 2 pairs of shoes May 11, never got a confirmation e-mail, shipping notice, or tracking number. Nothing aside from my PayPal payment authorization. I received my order 11 days later, which was ok but I would've liked to know when I would receive my order.
The shoes look and feel great. The site advises to order a half a size up. I agree, I got one pair my true size and the other a half a size larger and the former are slightly snug while the others are just right. They look just like in the pictures, good quality, and packed well. The site has awesome prices and a good selection in my size.