Apple p.

I placed order as sadly the company I normally use who are excellent were out of stock. I was in a hurry I also am very dyslexic. I hadn't heard from company for a week after order was placed no alert or tracking for my order. I got a email out the blue saying delivery in 24hrs if I'm not in I will get charged I thought that was unfriendly way of treating customers when I spoke to a staff member the person sounded bored. I do work full time I can't up and leave and ended up putting myself behind at work due to added charge if not in at delivery. When I was on the phone they said it's was not coming until tomorrow as don't deliver Sundays so I panic for nothing. I got a patronising email about reading the terms. It was like your doing them a favour. I later looked on trust pilot and thought they do have high reviews but on the low reviews I thought the replies were rude and unprofessional.