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Apollo T.

Contributor Level

Total Points
81

1 Review by Apollo

  • Harbor Freight Tools

5/16/22
Verified purchase

Customer service is trash and a total waste of time.
I bought a product value of $7.99 in few minutes I found out wasn't compatible with what I needed.
Try to return it with reciept and as condition I have to provide ID (wich they will copy and maintain it as written in their return policy)
I did not had my ID and no willing to give it to them to keep.
My son drove me 12 miles to the store.
They do not have a disclaimer of their return policy in plain view for customers, the manager showed it to me, printed in back of reciept.
Doesn't do any good after purchase is done.
I stop doing business with them after 43 years.
Be aware.
The managers said is a company new policy.
We are ruled in this country by Federal and State Customer protection laws and statutes, not company policies.
Stay away from them.

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