Anya B.

I have lived in 4 countries and had bank account in all of them and never before had such problems like with santander bank. Unfortunately when I moved to Spain I decided to open account with this bank as was the best known from the banks there. And the problems started:
- the bank is inaccessible
- they work like franchise this means that any help you get only in the branch in which you opened your account so if you move...
- customer service is almost non-existant
- you have to pay attention to the different fees that are sneakingy taken from your account
- they pushy with extras like different types of insurances
-they give you so called personal gestor who doesn't answer phone or emails
I could keep going...

Absolutely terrible!
We book car with Alta's choice only last week. We supposed to pick it up from Lodz airport and leave it at the airport in Warsaw. We checked details, price was good and so we booked only to get to know we got the vaucher that Atlas choice book the car to be picked up from Lodz and drop off at the Lodz airport. If we wanted to cancel we still had to pay 70% of the fee and if we wanted the car we had to pay additionally for dropping car in the different location. Nicely done Atlas Choice!