Anu S.

Terrible, don't do it as tempting as the prices may sound! Horrific customer service where the left hand doesn't know what the right hand is doing. They are forever trying to fob you off with either "we will call you back" or "we have moved the matter to the operational team".
Extremely stressful and no monies have been returned for undelivered goods. Undertook my own investigation through Royal Mail and found out Mirraw, despite having my correct address has a completely different address on the package and due to non acceptance it has been returned back to the sender. This has continued since 20/04/2019 with no resolution. Bought 2 lengha's - £86.34 and a simple task of redirection could not be done as I tracked the parcel down to a depot in Hayes and contacted Mirraw straight away but they just fob you off. Spoke to the floor manager who confidently said he will call me back by 3pm on the same day. I should have gone with my gut feeling and not accepted this but I said fine having reached the end of my tether but no call! I called the next day asked to speak to him but guess what. He was now on leave for a week!
I am now in the process of disputing payment (which they have taken) through Barclaycard and hope that gets resolved and I get all my monies back as I have nothing to show for it apart from regular emails to ask for feedback on the goods I must be enjoying! What a cheek!
Please keep away from this company, they shouldn't be able to trade to be honest as they are truly scamming the public. If I could take legal redress I most definitely would do as a matter of principle, unfortunately within the UK civil court system - this jurisdiction would not entertain this very basic legal transaction where they have breached their contract! Anyway, never ever again! And that's the best advice I can give anyone reading this review. I have the entire evidence of what has and is happening through emails.
Just don't do it! Say no no no to yourself everytime you are tempted to give it at least one try!
BTW - this was actually a trial purchase and thankfully I didn't end up giving them a very big order!