Anuja G.

After having used TCB for a while now and lodging several missing cashback claims, I can say they have a very low success rate and high defect rate. Their system will record one visit and miss five so you're better off settling with lesser CB elsewhere but get it for sure rather than taking your chances here and being denied. With them, once denied always denied. They never reverse their decisions even in the face of bold evidence. Their customer service agents will very apologetically give you a cliched response that their site wasnt the last referred before making your purchase or that you did not clear your cookies or some other rubbish and you'll never see your money esp when it matters the most. I have spent innumerable hours and tons of energy going back and forth with them on some high dollar purchases that I made through their site when other sites had a zero CB offer, but to no avail. I have decided to ultimately quit using them after all. They dont have mechanisms in place and leave much to be desired. Attaching a sample of their common response that you're tired of reading over and over.