Slow delivery and lack of communication from the sellers. Quality is also a huge concern, at this time I been waiting on a product and seller didn't even know I hadn't received it. It would make the pill easier to swallow if they would even offer compensation for your inconvenience. I am starting to use similar sites and the quality and customer service is a lot better.
Hi Antonio!
We happen to notice that the seller has responded to your message to inform you what happened to the other package. At the same time, they have mentioned that they have reshipped the item. It is best if you continue to communicate with the seller regarding the reshipped item. That way, they can give you the new tracking number and updates on the shipment.
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Samantha
DHgate