Received an item for my mom. That I needed to return. The invoice stated to peel off return label on reverse side. There was no return label anywhere. I called them and was waiting on phone a good 20 min. Spoke to a make and he got all the info and told me to check email the next hour or so for return label. 5 hours later no email. I call back in and lady this time checked on to all my info and says he takes 24-48 hrs to receive email. The most ridiculous thing ever. Really?
That's just crazy. Glad to know this on this company. Was gonna check out catalog since my mom always buys from here but no thanks.
Def poor customer service.