My daughter ordered her prom dress from here. She was so excited, kept checking every day for when it was to come. The measurements they asked for was bust, hips and length. So imagine our surprise when the dress came, it wouldn't go over her arms. She contacted the company. First they wanted pictures of her in the dress, then they wanted her to take measurements of the dress. They offered a 10% credit towards a future purchase (as if we would buy anything else from them). The final was a 20% refund; that's $36 dollars when the dress cost $180. They also had the audacity to say that the measurements we sent were wrong. There was no where on the website that asked for arm sizes. I wish I had read the reviews before my daughter ordered from the piece of sh*t company