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We rent and paid for a car with pick up date April 25,2019- airport Sibiu, Romania. When we arrived they said that we can not receive the car because we do not have the international driving permit so they decided to cancel the voucher without our permission and charged us with 144.91$ -cancellation fee. For customers from outside of European Union you need to be more clear about this international driving permit, where we can obtain this permit and how long we can use this permit in Europe! For an American, Canadian, Australian, Asian, it will be helpful!
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