I went through their required process to link a bank account and then completed a few transfers of relatively small amounts to my bank account. Approximately one per week for a few weeks. Last week I completed a transfer as usual then a couple days later after receiving a payment for an item i sold i attempted to complete another transfer to my bank account, then for no reason paypal decided it would take extra time for that transaction because more information was needed. Why? I have no idea. I called them and spoke with customer service, after waiting for 40 minutes i finally got to speak with someone, they attempted to placate me and told me no additional information was needed., but that it can take up to 5 days to complete a transfer, (? Then why did a message pop up when i confirmed the transfer on their site?) the transaction remained in "pending" status for no known reason and now it finally shows completed but the funds still are not showing in my bank account. I sent a message to paypal through their site and the next day got an automated response containing useless information. They are a joke, their service is terrible and i am very unhappy and frustrated with them, they are con artists, i dont trust them at all.