Was just about to start shopping for a new sofa as the cushions on our 10 year old Thomasville sofa were useless. It almost felt like we were sitting on the floor. So I figured we'd give The Foam Factory a shot. At worst it would cost a little more than $100 & we'd still wind up getting a new sofa, at best the foam would be better than the original. Well, I placed the order on a Tuesday & expected it to take 7-10 days. I got a notification from them 2 days later that it had shipped via FedEx ground & it would be here on Sunday! Sure enough, they arrived on time & I immediately replaced my old cushions. There was no odor with the new cushions & I wanted to get them installed before the foam expanded. Couldn't have been any easier, the foam was cut to EXACT dimensions & the sofa feels significantly BETTER THAN NEW! So for less than $150 I got new foam with polyester wrapping (also done better than the original cushions!) & my sofa is no longer embarrassing for company to sit on.
I will definitely be using The Foam Factory for additional cushions around the house in the future as well as letting anyone & everyone I know about their great product & service.