They had no problem taking our money but when it came to actually delivering our go kart they wanted me to pick it up. After they said they could deliver it to our house, they waited a week, called and told me I had to pick it up or pay extra to have a tow truck meet them somewhere and bring it the rest of the way. Instead of trying to fix the problem I was told to cancel my order and get a refund because they weren't going to try to get it to our house. DON'T EVER USE THIS COMPANY... $#*!S!