I've ordered lots of merchandise from Sammy Dress, and the merchandise is as stated on the site. The sizes run small, so order large, at least 2 - 3 sizes more. The prices are excellent and you get what you pay for with the merchandise.
My favorite item on this site are the cuff links! The designs are very different and creative and I pay about one-sixth of what the Department stores charge.
I've gotten some orders in 7 days, Express shipping (7-10 days), and others it has taken over 2 months, China post shipping (10-60 days); however; I'm still missing a tee shirt from August 2015.
I haven't had an issue with being issued a refund, via Pay Pal, on discontinued items. It has taken 24-48 hours for Sammy Dress to reply to problem tickets or questions, which I feel is a fair amount of time, due to the time difference between the U.S. and Asia.
The site is really a wild card to order from. I love the merchandise and the prices, but you just never know when you will receive your order. One order I placed express shipping in November, but only received a partial order. The remainder of the order was shipped a month later, but by China post mail, still waiting on that order and its January 2016. Another order was placed Express and 2 of the 3 items were received in 8 days, but the 3rd item was mailed China post the very next day after the 2 items were shipped. Based on my experience with Sammy Dress, I'm looking at a 2 month wait for this item. I feel the delayed portion should have been shipped Express, seeing that is what I paid for with the entire order. Shipping practices are my MAJOR complaint with Sammy Dress. Another issue i recently experienced was Sammy Dress charging shipping 7 items, but only shipping 5, but failing to issue the proportionate share of the costs charged for the 2 items that were not shipped. The refund for the merchandise was issued, but not the shipping portion of it. I wrote several times, but never got the refund for the difference in shipping costs.
When discounts are offered, the prices are raised, once they hit your cart, so you never really see the discount. I don't mind the prices, but don't make offers that you don't plan to keep, because the prices are so low already!
Sammy Dress has unique items, so I might continue to buy here, but if I did, I would not put an emphasis on speed, because you don't know when the order is in stock and when you will receive it, and I believe the orders are shipped from Singapore, so that is quite a distance for packages to come from.
I am not trying to make excuses for this vendor, because I don't know the "whys" and "hows" of how they run their business, but only to give an honest, unbiased account of my experiences with them.
People on Amazon are selling Sammy Dress items for 2-4 times the price, so you pay much more for speedy, more reliable service, but the same merchandise.
In summary, you really get what you pay for, so roll the dice, or not.
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