Anthony F.

Complaint Description:
Was quoted one price for the samples. Now I am told that since I did not return the samples in 10 days I would be billed the full price. I had purchased two samples of Revita Youth's products. One product was Ageless Eye Revitalizer sample price $4.95. And The other sample was Ageless Moisturizer and the price was $5.94. Problem-I did not see somewhere in the small print that the product had to be returned in 10 days or the full price would be billed. The full price billed and taken out of my checking account was $92.94 and $97.92 respectively! I have not opened opened or used the products. The Gentlemen on the phone Aaron Agent# 236 advised me that I was to have returned the product, I explained that I am not working and only had about $300 dollars in my checking account. Aaron told me that on my next purchase he could discount the produce by 30%. I explained that I am not working and do not have any income. He then offered to discount the product by %50% for future orders. As generous as that is I can not afford future orders.

Your Desired Resolution:
The amount I would like is $190.86 put back in my checking account. It would also be very helpful if the small print for the returns would be made more noticeable. If I had noticed this warning I would have returned the product ASAP.