Anthony E.

I recently rented a Jeep SUV from the Newark Liberty International Airport Location on 05/31/2018. There was a terrible sound coming from the engine. The Bluetooth system did not work. The car charging port did not work. The windshield wipers needed to be replaced. It was raining while I was traveling, and I could not see clearly, I had to stop twice at gas stations to clean the windows. Whenever you accelerate the transmission was slow to shift gears. I would have returned and exchanged it out for another, however, I was on a tight schedule and did not have time. I stopped renting from Dollar Rental because of its reputation for its inferior products. Dollar Rental car has a reputation for not properly maintain their vehicles. The only reason I rented from Dollar was because I used Hotwire to bid on a vehicle. Had I realized Dollar Rental was on the list of options, I would not have used hotwire.