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Anthony E.

Contributor Level

Total Points
87

1 Review by Anthony

  • GlassesShop

12/22/15

I broke my glasses and needed a new pair. I've used Coastal.com for glasses before but wanted to see what else was out there. I ordered 2 pairs, one from Glassesshop.com & one from Zennioptical.com. Both orders were placed on the same day with expedited shipping. Zennioptical arrived a few days later and I was happy with my glasses. I emailed glasseshop after 2 days to ask about my order. I got a reply that my order was being shipped a day later. When I received my glasses they weren't the thin lenses I had ordered. When I emailed them, they said they take the glasses back for a 50% refund. That really upset me. I felt that my order wasn't a priority until I emailed them, so my order specifics most likely got overlooked as they tried to rush it. They had some frames I liked, but I'm not going to buy from them again. Customer service was terrible and their turnaround (with expedited shipping) was subpar. There are other places to order glasses and I suggest you do yourself a favor and order from somewhere else.

Anthony Has Earned 7 Votes

Anthony E.'s review of GlassesShop earned 7 Very Helpful votes

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