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Anthony D.

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1 Review by Anthony

Coleman Co

  • Coleman Co

“HORRIBLE Customer Service! Or should I say, "NO CUSTOMER SERVICE!"”
7/7/20

This started back in May 2020. I received a lantern DIRECT from The Coleman Co. A Model 639C Upon opening the box there was NO Bail Handle included. I contacted the Coleman Co. Direct. It took ONE MONTH for a reply! They asked for photos. I immediately sent photos along with a copy of my invoice as requested. NO RESPONSE! Another month goes by. I get a response from JACOB O. Who advised that I never sent the photos. WOW! To this date 07/July/2020. STILL NO RESOLVE! This isn't the same Coleman CO. I grew up with! NOT ACCEPTABLE! I still have a lantern with no Bail handle (Carry Handle) Get it together Coleman Co! A rating of 1 is even too good! We need a NEGATIVE numbers scale! Thanks for NOTHING Coleman Co. Mr. Coleman is rolling in his grave! This review is 100% Honest! I have supporting documentation!

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