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They offered a two for one on House Geckos. I ordered five. When they arrived I put the bag in a cage, and opened it to water and feed them before I set them free. Only five were in the bag. I called and they said I was lying. Yes I get rich cheating reptile stores.
I would not recommend them, I have used Backwater Reptiles in the past and they always support the guaranty. I thought I could get 10 for the price of five but I got 5 for the price of 5
Anthony D.'s review of ReptileCity earned 4 Very Helpful votes
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Have been looking for a particular reptile species for a long time and found this store. I sent...
Felton Willis, the owner, was recently arrested in Louisiana. He was on the run after a few years...
The other side of the story –
Every item(s) that is packed and processed is filmed before being placed in box. These quality control procedures have been in place for over five years now. This insures the warehouse staff that upper management will have record of what, how and the time an order was completed. After reviewing the film the 10 house geckos were packed in a deli cup at 10:43am 04/11/16 and placed on the packing table along with the paperwork. I remember telling my staff that there were too many animals in the one deli and switching all 10 from the cup into a small bag. The bag was then placed in the box and shipped to the customer. He claims there were only 5 in the bag which I find hard to believe. Prior to the order being shipped he sent an email about being a customer of Backwater Reptiles etc. etc. Reading between the lines it was easy to determine we were being setup and/or there would be a problem with Anthony D’Attomo regardless. Shortly after a brief phone conversation on 04/13/16 without giving us a chance to rectify the issue he post this review. What he fails to post is that he received another shipment of 10 more House Geckos which I again packed myself 3 days later 04/16/16. At the end of the day – The world we live in today is filled with people that are just spiteful and use sites such as this one too vent only one side of story. – Thanks, Felton Willis