All good but missed the extra discount tick box to subscribe as it wasn't showing on the final Pay page.
Superb service in everything but the UPS Delivery. Delivered unannounced. No promised email with ETA or Date/Time. Dumped parcel in Common Area without using the instructed Voice/Video Entry System so parcel could have been stolen. No Signature requested as promised. Suggest change Delivery Company (But not Hermes!).
Prompt & very efficient.
Hello, Anthony. We sincerely apologize for any inconvenience this has caused. We discovered from our records that you had ordered a BBQ grill and a parasol cover, both of which had problems. The BBQ was an oversight, and it has been re-ordered. As promised, we have already applied a discount. Regarding your parasol cover, we request a diameter measurement for a cylindered cover design. As a result, assuming the covering is kept flat, the WIDTH of the cover is approximately 21" with a circumference of 42" overall (with leeway), which looks to be correct according to the calculation. 3.14 x diameter (13") = 40.82 circumference. There was a mistake on our end, and we offered a replacement with that in mind that there was an error. However, the reship was kept on hold by our production team as the issue would not have been resolved even if it was processed. We have responded to your email with the finest resolution we have and requested your response on how we should proceed.