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Anthony B.

Contributor Level

Total Points
83

1 Review by Anthony

  • Insta Followers

12/12/20

Warning! Do not use this service! I purchased the comments from "Real Active Accounts Package" the accounts were fake accounts from Russia and the Ukraine, none of them were active and the, following exceeded the followers exponentially on each one and left the most generic computerized messages. I asked them politely to address the issue and was told that the IT department was going to make sure that the comments look more genuine. The comments became even worse, with one of the comments saying "What the hell is this" on my picture. I once again talked to them about it, however this time requested a refund. I was told I was not getting a refund and I should just delete the comments that I don't like. I deleted all of the comments actually because it was such poor quality. I spoke to them again and the associate said I'm not getting a refund, I said I'm going to inform the media of this and he said "Do whatever you want" and kicked and banned me from the chat. I spoke to them again from a different device and explained the story, I was told that the "What the hell is this" comment was a mistake as the comments are computerized and could be fixed. I of course brought up the issue about having paid for comments from real active users and every single time they lie and say that they are real active users despite the fact that I have proof of their own representative admitting that the comments are computerized. This is a scam, I have twice request a manager and was told both times a manager would be replying to me within 24 hour and then a few hours. I still have not heard from the manager, do not buy from this service, it is a huge scam.

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Sharon G. – Insta Followers Rep

Hello, firstly I want to say that, I'm so sorry for the issue you experienced. The poor quality of the service and the customer service you had. When you order "real active accounts" you should get it, otherwise we refund the amount to you. Please send me your order ID or the email address you used when you ordered the service. I'm sure we can fix the problem and refund you the amount. And we offer you to discount code for the unacceptable customer support/manager attitude towards you. Have a nice day and if you have questions, do not hesitate to contact us.

Anthony Has Earned 3 Votes

Anthony B.'s review of Insta Followers earned 3 Very Helpful votes

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