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Anouk T.

Contributor Level

Total Points
81

1 Review by Anouk

  • Rentalcars.com

3/25/18

I made a reservation with Rentalcars, 60 days prior reservation we decide to cancel it. When i made the reservation i saw, free cancellation, but no... not true... you have to click on the little information to see that they refund except the deopsit.
Since it's 60 days before we take the car... I try to talk to them to explain the situation and be refund for the the deposit but no... no one want to talk to me... no one respond to my e-mail... they are hiding... just like kids when they know they've done wrong and they hide hoping you will forget...
I wonder what they do when thing go wrong, a damage, the car is not there, problem with the cart rental dealer... I would be scared now... don't you?

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