I'll start with this, I love Asos and I've ordered from them many times, but I'm so disappointed with how they handled my situation. I made an order, and it was delivered incorrectly. I tried to see if they could simply redelivery the order. But NO, they have policies and procedures, so they could not simply try to send it again. I have to wait for a refund, and now the shirt I wanted is out of stock, and the watch I wanted is $5 dollars more. My feelings were grossly disregarded. They are a soul-less company.