Anonymous U.

I personally don't like nor do I trust using apps for food delivery; do the traditional way with calling the restaurant directly or pick up take out at the location. One of GrubHub's drivers never made it to the restaurant my husband and I ordered from, made us wait for over two hours: during that time my husband called the restaurant regarding our order, and then the driver claimed/updated the app that our food was delivered when it wasn't. My husband then called GrubHub and explained our situation and all we got was our money refunded. Personally I think after that situation we're owed a free meal paid by GrubHub, but I'd rather leave this review and spread the world to NEVER use this app or do business with GrubHub.