I wish I had read these reviews before I ordered.
I ordered a "refurbished" phone, and when it arrived, it was clearly damaged, with a big chip on the front. I immediately called; of course no answer. I sent an email; and got a response in two days, telling me to send it back and as soon as they get the phone they would send a replacement. Called again and again and finally got a person; who told they received the phone but had no replacement, I would need to wait another week till they get a phone. Or choose another type of phone. I said not to both. Here is the kicker... they are going to charge me a 15% restocking fee for a damaged phone that cannot be restocked or sold! And... penalize me for them not having a replacement. They are clearly selling junk! Do Not Order from this company... If you did like me. File a complaint with the consumer protection agency