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Anonymous H.

  • 1 Review
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since November 2017

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1 Review by Anonymous

11/27/17

I wish I had read these reviews before I ordered.
I ordered a "refurbished" phone, and when it arrived, it was clearly damaged, with a big chip on the front. I immediately called; of course no answer. I sent an email; and got a response in two days, telling me to send it back and as soon as they get the phone they would send a replacement. Called again and again and finally got a person; who told they received the phone but had no replacement, I would need to wait another week till they get a phone. Or choose another type of phone. I said not to both. Here is the kicker... they are going to charge me a 15% restocking fee for a damaged phone that cannot be restocked or sold! And... penalize me for them not having a replacement. They are clearly selling junk! Do Not Order from this company... If you did like me. File a complaint with the consumer protection agency
https://www.usa.gov/consumer-complaints#item-35997

Tip for consumers:
They are shipping junk phones and then charging restocking fees when you return them...and they do not have replacement phones... Restocking fees are for items that can be restocked..not defective and damaged products.

Anonymous Has Earned 7 Votes

Anonymous H.'s review of AllThatCellular.net earned 7 Very Helpful votes

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