Anonymous A.

I ordered two products from the wish app. With order number 5d*******cd*******a*******.
The problem is I have already emailed them regarding my bag being delivered at a very far place from my which cost 30 euros in a taxi to collect the product.
While this information was not provided on the web-page. Please check for the bill I have sent.
Also, I have not received any method on how to pay for these products later on, while i mailed wish many times before.
Then finally I got a bill of 63 euros which consists of a late fee of 10 euros, even though it was not my fault. The order was for 53.40.

Multi-Function USB Charging Backpacks Oxford Cloth Anti-Theft Computer Package Unisex High-Capacity Trend Anti-Lost Shoulder Bag Outdoor Travel Backpack
The first product was the bag pack, the buckle of the bag broke under 2 months. The bag suddenly dropped and broke my mouse which I had got from the university. It was a rare Lenovo mouse which cost the university around 40 euros. It came with the laptop i got from the university.
But i only got a refund for the bag only. But i also spend 30 euros in a taxi to collect the product. The bill for the taxi is attached.

Online Dispute Resolution - The European Commission provides an online dispute resolution platform, which you can reach http://ec.europa.eu/odr. Wish is not obliged or willing to participate in a dispute settlement procedure before a consumer arbitration body.
I tried to contact the dispute resolution but it does not work.

FA Radio Frequency Electroporation LED Photon RF Facial Beauty Instrument Machine Facial Mesotherapy Electroporation White, USB charger, Qty 1
The description of the item says that if we use it regularly the acnes should be gone while this is not true at all. And secondly, it is not even 3 months and it is not producing the current. I can feel it in my skin. Looks like the quality is cheap.
The item is not working and I was charged 10 euros extra delay fee for no reason. Even though I emailed them a million times about the payment