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I've used TaxAct in the past, begrudgingly, but this year as I was logging into my old account, I got a "ERROR CODE 022 Username and password not found". I've logged in with the same credentials just last week, and I use a password manager. Verified the username was correct, then I tried to change my password. I figured I had the wrong password saved in my password manager, so I input the same one. It says that is my current password, and I have to select a new one! That was the current password! Something wrong on their end, but customer support does not respond.
I have all my details there, kind of worrisome to not be able to log in and to be provided with no support.
Anon Y.'s review of TaxACT earned 5 Very Helpful votes
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