Match.com has a really bad refund policy. I suggest you don't try to get a refund after an automatic undesired renewal because you won't get it.
I have called other companies and it is logical that if the service is not being used a fair refund should be given to the customer.
The charge was $60 and only $7.98 was suggested as a refund when I emailed right after the charge took effect.
One thing this company is not taking on account is the network of new customers that will be lost due to my recommendation.
I would not recommend match.com to anyone.
Customer representatives were mean and not helpful at all.
I asked to speak with a manager and the rejected the petition.