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I received very poor quality personalized match boxes from this vendor and when I wrote to complain their response was very unsatisfactory and condescending. To quote from their email: "leather is a more organic material and produces more of a rough edge. I believe people know this about unfinished leather vs a hemmed leather." Clearly it was my fault for not knowing that the leather would look rough and unfinished. If this is what they consider to be a good quality finish, why not show a photo of the side of the box on their site so that customers are clear what it will look like? Very disappointed.
Anon A.'s review of ForYourParty earned 3 Very Helpful votes
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I was going to do a rather large project with them, but I found that I couldn't actually speak to...
If there was a possible zero to give, I would do so. I ordered these napkins and the quality of...
We are so sorry you were unhappy with this product. It has been a good seller and we thought an interesting product to bring to the marketplace. Leather is an organic material and does not cut as cleanly as paper which our regular matches are made from. We always thought this was part of the appeal of the leather not an excuse. We did offer to remake the matches using paper as remaking the matches in leather would result in the same result as the first order.