My experience has been that my emails are OBVIOUSLY not read, or ignored entirely and not replied to at all. They seem more concerned with keeping citysearch happy than keeping me, the CUSTOMER, happy. Terrible. Plus they charge 1500/ month for stuff I can do in-house for a few hundred, tops. This is a horrible rip-off scam, and they don't do anything other than dilute our traffic via their awful analytics system (setting up a 2nd website and directing traffic to it is SEO FAIL), ignore my emails, and waste our resources. Can we implement a lower rating?