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I give it two stars, not because the info and search features are substandard but because my account was closed by this company with the supposed rationale they perceive me as making hiring, etc decisions based on the info I find. (Against their corporate policy and agreement.) Huh? I wrote back and said I am simply a nosy person who wants to have bases covered and how would they determine such a thing by my account activity? Of course, I get only vague answers that tell me nothing. The closest I have come to making a decision of a similar sort is to check out men I am thinking of dating. Guess checking out someones truer story before I proceed with a personal relationship is considered a "hiring" decision.
Ann W.'s review of Spokeo earned a Very Helpful vote
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Dear Ann,
You account usage may have violated our terms of use. Under the Fair Credit Reporting Act, we cannot allow any users to determine eligibility for employment, housing, credit, and more. Spokeo reserves the right to terminate any accounts we deem to be using our service in a manner that is prohibited. As such, Spokeo will move forward with terminating your account by canceling your subscription and issuing you a full refund. If you have previously used our data as a factor in any such determination, it should be invalidated.
If you need further clarification, please contact our support team at support@spokeo.com with mention of this complaint, and our representatives will be happy to assist you.
Sincerely,
Spokeo