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Ann V.

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1 Review by Ann

Rentalcars.com

  • Rentalcars.com

“*** AVOID AVOID AVOID ***”
4/26/18

Paid £149 for 4 days car hire in Naples with Budget only to be charged another £350 on collection of the car.

There was no indication, whatsoever, of additional charges on collection that would amount to over £350.

Very shameful practice.

Abysmal response from Rentalcars.com saying there is nothing I can do about it!

Cancelled a future booking for Lisbon and going to a better organisation.

Also, their replies take forever! Forget the 24 hour guideline they give themselves. More like a week!

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