ANNA Q.

Priceline has the worst CS dept! We booked a package deal, airfare and hotel. I called Priceline to check something on my reservation and they tell me, our apologies your hotel did not confirm your reservation but we still have airline tickets? Yes we still have air but No hotel and they were never going to tell me Unreal! Prices have went up significantly since we booked and now we are screwed!. They said our air is not refundable and have no problem giving me back my hotel money but would not reimburse me for the price difference. Since hotels went up. This company is a joke! They do not honor anything they say or email you. I will definitely be disputing all of the charges with my credit card company. I also emailed the executives *******@priceline.com & *******@priceline.com of course that went nowhere. They did not even respond. This company does not care about their customers and I will never use them again and will let as many people know how awful they are.

I did the 30 day free trial and I cancelled in the 1st 2 weeks and they have been charging my card for 10 months now and will not stop! I shut down my credit card and they started charging my other one that I use through google wallet. This company needs to be stopped!
Big scam!