I paid the initial $1.00 to search for a person as I was doing the census. Well, they kept saying to wait 3 hrs & they would have the info. A week later, they still didn't have the info & were now charging me $18.95. I called my bank, then called them. I actually spoke to a human who said that they would cancel my membership. When asked why they never came though with any info, I heard silence. In other words, it's a big rip-off! <><