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I have Price Pfister faucets in metals and styles which have been discontinued. Recently the kitchen sink sprayer broke-I should have contacted Price-Pfister since I knew their products were lifetime guaranteed, but knowing my style was not sold in stores I ordered two parts from Plumbing Supply. Com-I only needed one-I tried to return the other one but they said I'd need " their code" first-which they would send to me later and I would need original packaging -I saved it all-but never sent a code or anything! Today I got an email that my return time had expired-so I'm stuck with a part I hope I never need-the cost was about $100 for this aggravation and ripoff-you've been warned! Pay attention!
Tip for consumers:
I could have gotten all I needed free from Price Pfister if I had known they keep parts from discontinued styles-in my opinion a decent company would have pointed me in that direction-first! Price Pfister has replaced items which have broken before for free-great company
Products used:
There was a restocking fee so either way I would have lost money
FedEx cannot get it right!, cannot deliver orders in a timely manner it al all! Use another carrier if you want your package!
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