Ann P.

I have used JJsHouse with several dresses and ordered shoes and everything has been fine.
UNTIL LAST MONTH.

I placed my order with colours of fabric and sizes for four dresses.
Three came back fitting
One came back 2.5 inches smaller in the bodice so it is useless.
All they have offered is a 25% discount for a new dress.
As I stated to them, why would I wish to throw good money after bad?
In their reply today they admit their dresses are made one inch either way of the measurements given by the client.
All I can suggest if you want to risk doing business with this firm is to give your measurements about three inches larger and be aware you will need to go to a local
Dress maker to have the dress made to fit you.
With their admitting they cannot make the dress to your exact measurements I will not be giving them any further business. It is just not worth the risk. I don't need the dresses till September and yet they replied that I needed the dresses urgently, which is not true,.
I think their other problem is they don't have staff that are fully understanding the English language and hence errors are made. They had admitted that my dresses were made by different dress makers so that is the problem with my order also.
As I kept saying to them, how come three dresses fit and one doesn't? Their reply was I gave them the wrong size! The order clearly states each dress has the same measurements given. So work that our for yourself.

Have found them a bit slow when I placed an order in Australia, but it came eventually. But much better than their shops!

Have a wide selection of clothing for Australia and New Zealand.
But are not crash hot on returns, unlike some sites I have dealt with over the last 3 years so there is room for improvement.

House of Fraser are fantastic to deal with, packed well and efficient.
They are in the UK and I order from Australia.
Clothing always comes in good order. But watch the sizes you have
To be aware they are not the same as Australian sizes so you need
To read the measurement charts on each garment as each manufacturer
Has a slightly different measurement.
They have to have the most comprehensive site I have seen for fashion.

Bravisimo is fantastic to deal with, great site and their quality of ladies bras and undies is second to non. They specialize in large cup sizes.