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I am trying to find out about my order that was placed on 11th September and which I have not yet received. You have picked up on my complaint and requested my order number. The order number is *******. Please let me know where it is.
I placed an order with Wordans and paid for it on 11th September 2017. Despite emails to their customer service department I have had no response or acknowledgement at all.
There seems to be no way to contact anybody within Wordans to find out what is going on. I am feeling totally frustrated. Please help.
Hi Ann,
Could you please provide an order ID? A member of our team will contact you shortly to help you resolve this issue.
Thank you!
I ordered six chairs on 11th September 2017 and whenever I tracked my order it said that it was being "processed". Nothing happened and still it was "being processed" so I made a complaint on this website (or something similar) and eventually (in November) Ben replied and said that the items were not in stock so he would cancel the order and give me a refund. I gladly accepted. I am still waiting and waiting and waiting.
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Absolutely would never shop from them again. I made an order of about £330 think I was coming...
I made order at 16.12.2020, day later an e-mail notify me that it is shipped! On 14.01.2021 they...
Hi Ann,
We're sorry about this delay and the inconvenience caused. Please note that someone from our team will contact you shortly and help you resolve this issue and will fill you in on the status of the order.
Thank you!