Thumbnail of user anniev30

Annie V.

1
Level 1 Contributor

Contributor Level

Total Points
233

2 Reviews by Annie

  • Vestiaire Collective Americas Inc.

1/25/20

As a buyer I had mainly good experiences, but I always check with the seller if it is available and check the pictures, then I pay with Paypal and fund it through a credit card, in case there is a dispute, I can dispute the payment and have some security, happened only once and they took the item back as it was a different item than pictured.
As a seller, horrible, they lost one item in house for ages, I could see it arriving there and going into quality check, passed quality check and ready to send, then nothing for 8 weeks, the buyer lost patience and canceled the sale (I know because she left a message under the item, where I gave her the tracking and told her it has been received, went through QC and I don't know why it has not been sent) after 2 months (!) and the buyer telling me they are canceling it now, they contacted me and claimed the measurements were half a centimeter off, they wanted me to sell it for a massively reduced price, I declined, that was all in October, now this week (mid January) I get my item back. Well, strangely enough with their tag that it is as described, it is authentic and in very good condition... I attach the picture of the label, my item which I got back from them...

Tip for consumers:
Avoid the online chat, it is a waste of time

Products used:
I bought a few items through them, which was fine, selling with them is a total nightmare and their customer service is a joke, avoid the online chat as they really will lie to you or offer you guesses

Service
Value
Shipping
Returns
Quality
  • PurseForum

1/20/20

The authenticators have no experience, if you challenge the advertisers you get a ban, as fake as it can be, however I guess the owners make a ton of money from advertising and protecting shills who have been called out repeatedly. Money talks, greased wheels

Annie Has Earned 11 Votes

Annie V.'s review of PurseForum earned 7 Very Helpful votes

Annie V.'s review of Vestiaire Collective Americas Inc. earned 4 Very Helpful votes

Annie Has Received 1 Thank You

Thumbnail of user gabrielllae
Gabriellla E. thanked you for your review of Vestiaire Collective Americas Inc.

“Made the same experience”

Annie doesn’t have any fans yet.

Annie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dianar1259
4/15/24

I've sold my bag and asked VC if they're ok that I'll arrange an international shipping while I'm...

Thumbnail of user flor10
4/14/24

I have purchased an expensive item from Vestiaire Collective. The selling platform Vestiaire...