Annie T.

Rented a cabin in MN. The cabin was great but the processes was a nightmare. We got over charged for additional guests even though it says It accommodates 14 guests. Anything over 8 was charged an additional $50/ guests. Even though we anticipated 14 girls only 9 came. We still got charged the additional guests charge and emailed the owner and customer service about asking for a refund which was completely ignored. It also took 24 days for our $1000 damage deposit to be refunded. The entire set up and run around was extremely frustrating. And my advice if youre going to book threw Home Away do yourself a favor and just say you have the min guests!