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Annie S.

Contributor Level

Total Points
82

1 Review by Annie

  • Grubhub

11/27/16

I was in my car waiting for this grubhub guy get something out of the back seat of his car. I watched in my rear view mirror as this rude short guy kept hitting my car with his car door while he was trying to get something out. I slowly got out of my car and asked him to try not to hit my car when he goes back in please. He walks right by me with a dirty look and says. Oh. You say please at the end.
I said. I am just asking you to not hit my car when you go back in. He said. You are the one that hit my car. I am a self employed small business man. I said. Again. I am just asking you to not hit my car again. He ignores me and goes in the restaurant. I go to the owner of restaurant and asked him if this grubhub guy worked for him and told him what happened.The manager was confused and had no idea what was happening. Then the grubhub guy comes next to me and says. She is lying. She is the one that hit my car. I said. Are you calling me a liar? I reminded him the scenario of the whole event. He comments that I am yelling and he is a self employed small business man. I said, well, you will not do well in your business if you cannot admit when you are wrong, you continue to lie when you are caught in the act and you refuse to apologize for your mistakes.
I left the restaurant in so upset and ate somewhere else.
I called the restaurant manager later that day to explain to him what happened. He was VERY apologetic and kept apologizing for what happened. He had no idea. I said, if someone is delivering something they should park away from other cars so they can get in and out of their car without hitting the car next to him. The manager for this restaurant was very professional and spoke to me with sympathy and continued to apologize for grubhub's drivers behavior. I was glad he understood my situation. Kudos to the manager at Johnny's burgers and dogs in Tempe! I would hate for him to loose customers because of the disprespect grubhub delivery's are towards people they come across in his restaurant.

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Annie S.'s review of Grubhub earned 2 Very Helpful votes

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