Annie S.

The web site is well made and the prices are lower than the local jewelers.
However, I ordered a ring, and the actual product did not look as shiny and dazzling as the picture and video on the web site. The size was almost a full size larger than what I had ordered. I emailed them and their response was that they confirmed with their manufacturer that they had sent the size I had ordered, and they mentioned that sizes may vary per manufacturer. Sizes do not vary to the extent of being almost a full size to large! It was clearly a mistake. They offered to re-size it for free, however I would have had to ship it back via insured shipment at my expense, which is expensive, almost as expensive as having the ring re-sized at a local jeweler, and there was still no guarantee that it would have been sized properly, so I could have had to re-send it again...
CONCLUSION: The prices may be lower, but please add $60 to $125 dollars to their prices in case you need to have the product re-sized. When you buy at a local jeweler, not only can you see the actual product in real life (not some embellished picture and video), but the jeweler will size it until it fits perfectly at no extra cost and no shipping fees.