I saw the ad for "First Pair Only $10". Went to go buy a pair because yes that is a good deal but I put my card info in and it automatically charged me $16.94 and DIDNT EVEN BUY THE BOOTS! I called (of course the customer service is over seas) and she told me that the charge is "just to verify your card". Um what? "The charge is refunded after 48 hours." I will not be shopping with them ever. Also you automatically sign up for the VIP membership and NOWHERE does it tell you how much that is going to be. Terrible business. 0 stars.
Hello Annie,
When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.
Best,
Samar